Frequently asked questions
Answers to what businesses usually ask before selling us material. If yours is not here, the material pages go into more detail, or you can ask us directly.
Do you provide balers and equipment?
Yes. We can install balers and containers to suit your site and volumes, or you can deliver loose material into our yard and we'll bale it here.
What are your minimum volumes?
We work with commercial volumes, typically baled loads or regular quantities by arrangement. We're a business-to-business recycler, so we're not able to take one-off domestic quantities.
How does pricing and the rebate work?
Rebates are index-linked, so the rate moves with the market rather than being set by us and held. We explain how a rate is arrived at before you commit to anything, and every load carries a full audit trail so the paperwork matches what was collected.
Which areas do you cover?
We collect UK-wide. Our processing yard is in Garthorpe, near Melton Mowbray in Leicestershire, which also serves as a delivery-in point.
Can I deliver material to you?
Yes. You can deliver loose or baled cardboard and plastics into our Garthorpe site, just outside Melton Mowbray, and we'll bale and process it here. Either way works. Collection from your site or delivery into ours, whichever fits your operation. We'll agree the details when we quote.
What materials do you handle?
Cardboard and OCC, mixed paper, the major polymers (LDPE, PP, HDPE, PET, EPS, PVC, PS), PP woven sacks, and surplus product from food manufacturers.
What materials do you buy?
Cardboard and paper, flexible films, and rigid polymers: sixteen grades in total. Each has its own page setting out what we take, how it should be presented, and what pulls a load down a grade. If you are not sure which grade your material is, tell us what you produce and we will work it out.
Does my material need to be clean?
It needs to be free of anything that is not the material itself. What that means in practice varies: cardboard needs to be dry and free of wax, film and general waste, while bulk bags just need to be empty and ordinary wear is expected. Contamination does not usually make a load unsellable, but it changes the grade. The material pages set out what matters for each one.
What paperwork do I get?
Waste transfer documentation on every load, and a full audit trail behind it. We are registered with the Environment Agency and hold a waste carrier registration, so the duty of care chain is documented from your site onwards.
Do you buy from individuals?
No. We work with businesses producing recoverable material regularly and in commercial volumes. If you have a one-off domestic quantity, your local authority or a household recycling centre is the right route.
Tell us what you produce.
Whatever the material, the first step is the same. A short conversation about volumes, how it comes off site, and where it goes from there.
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